Sociology, asked by khanhafiz9hotmailcom, 7 months ago

explicits norms are learned
through​

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Answered by JBJ919
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At the end of her first weekly meeting with her staff members, she tossed a nerf ball to one of them and asked the person to say how she was feeling. When that person finished, the vice president asked her to toss the ball to someone else, and so on, until everyone had expressed himself or herself. This process soon became a regular feature of the group’s meetings.

In our earlier section on group life cycles, you learned about Bruce Tuckman’s model of forming, storming, norming, and performing. Along with roles, status, and trust, which we’ll encounter in the next chapter, norms are usually generated and adopted after a group’s “forming” and “storming” stages.

As a group moves from “forming” toward “performing,” then, norms help guide its members along the way. Whether we see them or not, norms are powerful predictors of a group’s behavior.

What Norms Are

Group norms are rules or guidelines that reflect expectations of how group members should act and interact. They define what behaviors are acceptable or not; good or not; right or not; or appropriate or not (O’Hair & Wieman, p. 19).O’Hair, D. & Wiemann, M.O. (2004). The essential guide to group communication. Boston: Bedford/St. Martin’s.

Norms may relate to how people look, behave, or communicate with each other. Tossing a nerf ball around a circle of workers is perhaps a peculiar way to start a meeting, and it probably doesn’t contribute directly to achieving substantive goals, but it did represent a norm in the vice president’s group we described—which, by the way, was a real group and not a product of imagination!

Some norms relate to how a group as a whole will act—e.g., when and how often it will meet, for instance. Others have to do with the behavior of individual group members and the roles those members play within the group.

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