Business Studies, asked by habibicup333, 3 months ago

factors effecting customer satisfaction in banking sector

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Answered by anjalipatil09

Answer:

Influence of Service Delivery on Customer Satisfaction

The SERVQUAL model consists of five measurable scales or dimensions: Service reliability, Service responsiveness, Service assurance, empathy and tangibility.

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factors effecting customer satisfaction in banking sector ​

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factors effecting customer satisfaction in banking sector