Famida works for a well reputed firm. She always wanted to be a senior manager. Finally, after lots of hard work, she has managed to achieve the desired position. She has achieved her vision and felt content for a while. However, since the day she took the charge of the office, she has been facing unexpected challenges. Most of the time when she gives order to her subordinates, they don’t complete tasks according to her expectations. She found herself most of the time behaving aggressively with her staff. Due to continuously facing such issues, she is now experiencing some health issues more than before like shoulder pain and more frequent cold. Now most of the time she is thinking that she is a failure. 4.1. What is the basic emotion that Famida is feeling most of the time after becoming senior manager? (Write 1 word only) 4.2. Are her stressors internal or external? Justify your position with any two reasons. (Write approx. 50 words) 4.3. What are the symptoms of stress that she is facing? (Write approx. 5 words) 4.4. Is there any conflict between Famida and her subordinates? If yes, which strategy of conflict resolution would work best for her and how? If no, then why does she think that she is a failure? (Write approx. 150 words)
Answers
Answer:
Case Study: Tough Subordinates
Explanation:
Every Manager sometimes comes across some really stubborn subordinates who give them real tough time in focussing on Company Goals and sometimes the performance of the Company suffers because of these subordinates.We need to understand the situation from both aspects here.Both from Manager's view as well as Subordinate's view.
In this case,Famida has managed to achieve a desired position of a Manager.
But some of her Subordinates are really giving her tough time as a Manager.
In this case,Famida must follow the following steps to solve her problem:-
1)Famida needs to address the situation,she cannot solve this problem untill she reaches out to the subordinates and ask them what is stopping them from performing their duties.
2)Famida can start giving weekly performance ratings and feedback to motivate all employees.
3)Famida must keep an eye on the Subordinates and whenever they act
strange she must note down.She needs to analyse the behavioral patterns.
4)Famida can set deadlines and consiquences like she can say that if a particular project is not completed by that time then these are consequences like salary cut.
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