fill in the blank: __________ is when you help guide your prospects through purchasing your products or services.
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Concierge onboarding is when you help guide your prospects through purchasing your products or services.
It means getting on a phone (or Skype, Hangout, etc.) call with customers who sign up for your product and helping them 1-on–1.
It is most effective when your product is complex, expensive, or requires behavior change.
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Concierge onboarding is when you help guide your prospects through purchasing your products or services.
Explanation:
- The customers today have varied needs and requirements and it is not easy to satisfy them.
- In concierge, on-boarding is the method that is used for converting a consumer or bring in another consumer who would help with the growth of the company.
- The consumer should have the knowledge and resources that are needed to get maximum value from the product.
- This concept is well explained with concierge services available at the entrance of a hotel. Their responsibility is to make the guests comfortable as they come in.
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