fill in the blanks (a)Informal association of hotel referring guests to each other are known as______group. (b) A guest may give his reservation either through a______mode or through a____mode (c) Reservation are important not only for the guests but also for the_____.
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Reservation
Explanation:
- Informal association of hotel referring guests to each other are known as Referral group.
- A guest may give his reservation either through a written mode or through a verbal mode.
- Reservation are important not only for the guests but also for the hotels.
Importance of reservation for guest:
- Assurance about accommodation
- Choice in the type of accommodation such as:
- Type of room or suite
- As per the guest’s budget
- Preference of the floor or view
- Receive correspondence at the hotel address
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