Filters that affect the content of a message are in:
Answers
Answer:
Mark collects client information for his boss Nadine. As he listens to voicemails, reads emails, and takes phone messages, he screens the messages for what he feels is important and filters out the content he does not believe is necessary. On the other hand, Nadine occasionally has to deliver information on negative sales records or layoffs. When she has to share this information with her staff, she tries to reduce the negativity by speaking broadly, saying something such as, 'The company is going through a tough time; we will all need to put in some extra effort.'
Screening is the process of checking information prior to delivering it and filtering is removing potentially important information when delivering a message.
Answer:
The mind of both the Listener and the speaker.
Explanation:
Communicating can be more of a challenge than we think when we realize the many things that can stand in the way of effective communication. Which include filtering, selective perception, information overload, emotional disconnects, lack of source familiarity or credibility, workplace gossip, semantics, gender differences, differences in meaning between Sender and Receiver, and biased language. Let’s examine each of these barriers.
Filtering means the distortion or withholding of information to manage a person’s reactions toward the answer.
Some examples of filtering include a manager who keeps his division’s poor sales figures from his boss, the vice president, fearing that the bad news will make him angry.
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