Finance staff of Telecom Ltd. Were frustrated with their Manager. He would have minimal communication with his team and that too mostly through e-mails. He doubted their abilities and seldom invited their participation in decision making. He hardly delegated any important tasks. The staff used to feel under stress. They took least initiative and feared expressing their problems with their manager. They started avoiding him and stopped co-operating with him, which gradually deteriorated the performance of the department.India's retail sector has been undergoing structural changes for the last two decades. On one hand, the mall culture has gradually become a way of life, especially in the metros and mini- metros. On the other hand, there is accelerated growth in e-business as customers also prefer to buy products and services via the Internet, telephone and television. However, operating in either of the segments is marked by the presence of strong competitors. Identify the components of specific and general forces being discussed in the above paragraph
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CREATING MY OWN SUNSHINE.
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