Firoz: I was here yesterday and bought this jacket. When I took it home I noticed a small hole. Shop Assistant: Sorry sir, I can give you another. Firoz: Well, I was hoping that you’d be able to give me a refund. Firoz informed the shop assistant (a) ______________ and bought that jacket. He added that when (b) ___________ he noticed a small hole. The shop assistant apologized and told (c) _____________. Firoz told him that (d) ___________, that he (e) ___________.
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a) Firoz informed the shop assistant about this and bought the jacket. b) He added that when he noticed a small hole. The shop assistant apologized and told that he will take care of this. Firoz told that it's alright, that he feel relaxed.
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