Question

First step in the process of problem solving is to- a) Design a solution, b) Define a problem, c)

Practicing the solution, d) Organizing the Data.​

Answer 1

Answer:

Step 1: Identify and define the problem

State the problem as clearly as possible. For example: “I don’t have enough money to pay the bills.”

Be specific about the behaviour, situation, timing, and circumstances that make it a problem. For example: “I need to pay the phone and gas bills, and I don’t have enough money to cover both this month.”

Step 2: Generate possible solutions

List all the possible solutions; don’t worry about the quality of the solutions at this stage.

Try to list at least 15 solutions, be creative and forget about the quality of the solution.

If you allow yourself to be creative you may come up with some solutions that you would not otherwise have thought about.

Step 3: Evaluate alternatives

The next step is to go through and eliminate less desirable or unreasonable solutions.

Order the remaining solutions in order of preference.

Evaluate the remaining solutions in terms of their advantages and disadvantages.

Step 4: Decide on a solution

Specify who will take action.

Specify how the solution will be implemented.

Specify when the solution will be implemented. For example: tomorrow morning, phone the gas company and negotiate to pay the gas bill next month.

Step 5: Implement the solution

Implement the solution as planned.

Step 6: Evaluate the outcome

Evaluate how effective the solution was.

Decide whether the existing plan needs to be revised, or whether a new plan is needed to better address the problem.

If you are not pleased with the outcome, return to step 2 to select a new solution or revise the existing solution, and repeat the remaining steps.

hope it helps you

Answer 2

The first step in problem solving is to define a problem.

The first step in problem-solving is to understand the root of the issue.

• Diagnose the situation so that your focus is on the problem, not just its symptoms.
• Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes.

• The sections below help explain key problem-solving steps. These steps support the connection of interested parties, the use of genuine information, comparison of expectations to reality, and a focus on the root causes of a problem.
• You should begin by:

• Evaluating and establishing how processes currently work (i.e., who does what, with what information, using what tools, communicating with what establishment and individuals, in what time frame, using what format).

• Evaluate the possible impact of new tools and revised policies in the development of your "what should be" model.

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