For services, a quality dimension that can be important would be:
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Explanation:
The five SERVQUAL dimensions are: TANGIBLES-Appearance of physical facilities, equipment, personnel, and communication materials. RELIABILITY-Ability to perform the promised service dependably and accurately. RESPONSIVENESS-Willingness to help customers and provide prompt service.
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Explanation:
India is a peninsula.it is bounded by oceans on the three sides so this provides an efficient water route for transporting materials or to say for trade.
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