Question

For services, a quality dimension that can be important would be:

Answer 1

Explanation:

The five SERVQUAL dimensions are: TANGIBLES-Appearance of physical facilities, equipment, personnel, and communication materials. RELIABILITY-Ability to perform the promised service dependably and accurately. RESPONSIVENESS-Willingness to help customers and provide prompt service.

Answer 2

Explanation:

India is a peninsula.it is bounded by oceans on the three sides so this provides an efficient water route for transporting materials or to say for trade.