formal letter in 100 to 120 words with questions
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Most formal letters will start with ‘Dear’ before the name of the person that you are writing to:
‘Dear Ms Brown,’ or ‘Dear Brian Smith,’
You can choose to use first name and surname, or title and surname. If you don't know the name of the person you are writing to, use:
‘Dear Sir/Madam,’
Remember to add the comma.
Your opening sentence should clearly state why you are writing the letter - get to the point straight away:
‘I would like to apply for the position of ...’
‘I am writing to complain about the poor service we received at ...’
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