Question

Four groups of modes of communication

Answer 1

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What is communication?

Communication is the act of sharing or transferring information between two or more individuals or a group of people. Technically, each communication process requires a sender, a recipient, a message and a medium. The transmission of a message often has emotions and cultural significance attached to it. Due to differences in perception and understanding, the receiver at the end of the communication chain may not interpret the message in the same way as intended by the original sender. This is the reason why employers look for candidates with good communication skills who can convey ideas and messages accurately and effectively.

❍ There are Four types of communication

• Verbal communication
• Verbal communicationNonverbal communication
• Verbal communicationNonverbal communicationWritten communication
• Verbal communicationNonverbal communicationWritten communicationVisual communication

1. Verbal communication

Verbal communication is the most common type of communication. It involves the use of spoken words or sign language to share information. Verbal communication can either happen face to face or through other channels, such as mobile phone, radio and video conferencing. Thus, if your job involves conducting business meetings, giving presentations and making phone calls, your employer would expect you to have good verbal communication skills.

2. Nonverbal communication

Nonverbal communication involves passive communication through the use of gestures, tone of voice, body language and facial expressions to share your thoughts and feelings. You can even communicate non-verbally by the way you dress. Nonverbal communication often supports or adds to verbal communication. For example, the tone of your voice and your posture can reveal your mood or emotions to those around you.

3. Written communication

Written communication includes communicating through writing, typing or printing. It is done through channels such as letters, text messages, emails, social media and books. Businesses may prefer written communication because it has fewer chances of distortion. For example, communicating a business plan in writing ensures that everyone gets the same message and can refer to it any time in the future.

4. Visual communication

Visual communication uses graphs, charts, photographs, maps and logos to share information. It is mostly used in combination with verbal or written communication in order to simplify the information. For example, using slides and flow charts during a presentation makes it easier for the audience to grasp complex data.