Question

Gas Agency transfer letter

Answer 1

the customer is shifting his or her residence to another location in the same city, the connection transfer can take place as follows:

The customer has to visit his or her current Indane distributor with the SV (Subscription Voucher) that was given by the distributor to the customer on possession of a new connection.

The distributor is to be informed of the change in the address and the SV is to be submitted.

If the current Indane distributor of the customer does not serve at the new address, a Transfer Termination Voucher (TTV) containing the customer’s new address will be provided.

This document serves as an official record that the customer has shifted his or her address of residence and fulfilled the legal obligation of informing the LPG supplier.

Next, the customer has to take the TTV, DGCC booklet and new proof of address to the new Indane LPG supplier near the new area of residence.

The new distributor will process the TTV into a new Transfer Subscription Voucher (TSV) and will also generate a new consumer number, which can be used for all future LPG related activities.

The updated details of your new address and consumer number will be updated in the DGCC booklet.