Gather information and write about‘‘Citizen's Charter’’?
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Citizen's Charter is a document which represents a systematic effort to focus on the commitment of the Organisation towards its Citizens in respects of Standard of Services, Information, Choice and Consultation, Non-discrimination and Accessibility, Grievance Redress, Courtesy and Value for Money
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A citizen charter is a voluntary public commitment made by a service provider to uphold standards of quality, transparency and accountability. Citizen charters are also an important tool that allows citizens to exercise their watchdog function and hold service providers accountable.
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