Give any five reasons why we communicate.
Answers
Answer:1. Improve customer service. Well informed employees will be able to pass their product knowledge on to customers, ensuring superior service.
2. Ensure understanding of expectations. Ensure employees know what is expected of them. If not, how will they be able to fulfil their job role?
3. Boost team work. If employees can communicate effectively with each other they will be able to work more effectively as a team. Communicate targets to ensure employees are working towards a shared goal.
4. Increase understanding of the company. Make your company values clear. Communicate your business model and company structure to ensure the employee understands where they fit in the company.
5. Keep your employees up to date. With modern technology, employees can easily be given access to real time news where appropriate.
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