Give me format of both letter to complaint official and business.
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Answer:
SENDER’s ADDRESS- The sender’s address is usually put on the top left-hand corner of the page.
DATE- The sender’s address is followed by the date just below it, i.e. on the left side of the page. This is the date on which the letter is being written. It is to be written in expanded form.
RECEIVER’s ADDRESS- Whether to write “To” above the address depends on the writer’s preference. Make sure you write the title/name/position etc of the receiving official, as the first line of the address.
SALUTATIONS- This is where you greet the person you are addressing the letter to. Bear in mind that it is a formal letter, so the greeting must be respectful and not too personal. The general greetings used in formal letters are “Sir” or “Madam”.
SUBJECT- Then we sum up the purpose of writing the letter in one line. This helps the receiver focus on the subject of the letter in one glance. It is important to underline the subject.
BODY- This is the main content of the letter. It is either divided into three paragraphs or two paragraphs if the letter is briefer. The tone of the content should be formal. Do not use any offensive language. Another point to be kept in mind is that the letter should be concise and to the point. And always be respectful and considerate in your language. It should include-
Short introduction paragraph- Provide details about the product or service that is the subject of the complaint. Include dates, location, and the specifications about the item or service.
State the issue with item or service. Provide details as to the cause. This may include malfunction, billing issues, details that were not disclosed, etc.
Indicate how you would like them to resolve your problem. Provide specifics about what you’re seeking.
Indicate you are including copies of the transaction document.
Indicate you look forward to their reply within a specific time period.