give some example of conversation on phone while the is angry...
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'm sorry that you haven't had a call back, that's very unusual, let's see what I can do to help you now.” This is a good place to start. There is both an apology, and a very strong signal that you want to help sort out the problem. Your first impressions are strong.
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i think the question is wrong
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mark me as brainliest !!!!!!!!!!!!!!
have a nice day !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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