give two characteristics of services
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CHARACTERISTICS OF SERVICES:-
- Intangible:- Services are intensible that is these cannot be seen or touched.
- Lack of homogeneity or inconsistency:- Services have to be performed is time according to the demands in Expectations of each customer. Same services maybe provided differently by different service providers.
- Inventory:- The main feature of services is that services are consumed at the same time, when they are produced. So there is no need to maintain inventory or stock of services. If service is not consume immediately then it is a total loss.
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