Question

Give two designation of middle level management

Answer 1

Middle-Management Roles

Middle-level managers can include general managers, branch managers, and department managers. They are accountable to the top-level management for their department’s function, and they devote more time to organizational and directional functions than upper management. A middle manager’s role may emphasize:

Executing organizational plans in conformance with the company’s policies and the objectives of the top management;

Defining and discussing information and policies from top management to lower management;

Most importantly, inspiring and providing guidance to lower-level managers to assist them in performance improvement and accomplishment of business objectives.

Middle managers may also communicate upward by offering suggestions and feedback to top managers. Because middle managers are more involved in the day-to-day workings of a company, they can provide valuable information to top managers that will help them improve the organization’s performance using a broader, more strategic view.

Middle-Management Functions

Middle managers’ roles may include several tasks depending on their department. Some of their functions are as follows:

Designing and implementing effective group work and information systems

Defining and monitoring group-level performance indicators

Diagnosing and resolving problems within and among work groups

Designing and implementing reward systems

Supporting cooperative behavior

Reporting performance statistics up the chain of command and, when applicable, recommending strategic changes

Because middle managers work with both top-level managers and first-level managers, middle managers tend to have excellent interpersonal skills relating to communication, motivation, and mentoring. Leadership skills are also important in delegating tasks to first-level managers.

Middle management may be reduced in organizations as a result of reorganization. Such changes include downsizing, ‘delayering’ (reducing the number of management levels), and outsourcing. The changes may occur in an effort to reduce costs (as middle management is commonly paid more than junior staff) or to make the organization flatter, which empowers employees, leaving the organization more innovative and flexible.