Question

give two examples of business association which lay down for their members the guidelines in their dealings with the customers

Answer 1

Here are tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction:

Remain calm. ...

Don't take it personally. ...

Use your best listening skills. ...

Actively sympathize. ...

Apologize gracefully. ...

Find a solution. ...

Take a few minutes on your own.

Answer 2

Answer:

FICCI and CII

Explanation:

these are the two business association which lay down for their members the guidelines in their dealing with customer