Given the methods used to communicate the survey and to encourage customers to participate, in terms of customer relationships which customers were more likely to participate in the research?
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Steps to the Perfect Survey Invite
Simple Salutation Personalisation.
Tell Them Why They are Receiving the Invite.
Don't Tell Them How Great You Are.
Explain the Purpose of the Survey.
Give a Realistic Estimate of the Time it Will Take.
Give Them a Place to Ask Questions.
Show Them the Survey Link.
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