Given the methods used to communicate the survey and to encourage customers to participate, in terms of customer relationships which customers were more likely to participate in the research?
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Here are four effective methods for increasing your survey response rates, from sending the right message to offering incentives:
The Main Message: Make Them Feel Special. ...
Eye on the Prize: Provide Incentives. ...
Don't Waste Their Time: Keep Surveys Relevant. ...
Be Top-of-Mind: Offer Surveys in Multiple Channels.
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