Harvey and Louis are Team leaders of team A and B respectively. Harvey is very open to feedback and does not let his perception rule his decision. He takes action based on facts and figures whereas Louis get carried away with his perception. Team A is very happy and motivated team which is clearly visible by their performance and just the reverse goes for team B. Louis takes aid from a self-help book where he reads about the managerial implications of perception. When he does a self-analysis he understood that all this while he was working totally under the influence of his perception. Louis decides to take a plunge and modify his behaviour. Discuss any three managerial implications of perception and conclude by stating that what could have made Louis change his way of behaving?
Answers
Answer:
Managerial implications of perception
Explanation:
Perceptual process are the different stages of perception we go through. The different stages are −
1)Receiving
2)Selecting
3)Organizing
4)Interpreting
Receiving
Receiving is the first and most important stage in the process of perception. It is the initial stage in which a person collects all information and receives the information through the sense organs.
Selecting
Selecting is the second stage in the process. Here a person doesn’t receive the data randomly but selectively. A person selects some information out of all in accordance with his interest or needs. The selection of data is dominated by various external and internal factors.
External factors − The factors that influence the perception of an individual externally are intensity, size, contrast, movement, repetition, familiarity, and novelty.
Internal factors − The factors that influence the perception of an individual internally are psychological requirements, learning, background, experience, self-acceptance, and interest.
Organizing
Keeping things in order or say in a synchronized way is organizing. In order to make sense of the data received, it is important to organize them.
We can organize the data by −
Grouping them on the basis of their similarity, proximity, closure, continuity.
Establishing a figure ground is the basic process in perception. Here by figure we mean what is kept as main focus and by ground we mean background stimuli, which are not given attention.
Perceptual constancy that is the tendency to stabilize perception so that contextual changes don’t affect them.
Interpreting
Finally, we have the process of interpreting which means forming an idea about a particular object depending upon the need or interest. Interpretation means that the information we have sensed and organized, is finally given a meaning by turning it into something that can be categorized. It includes stereotyping, halo effect etc.
Importance of Perception in OB
We need to understand what the role of perception in an organization is. It is very important in establishing different role of perceptions like −
Understanding the tasks to be performed.
Understanding associated importance of tasks allotted.
Understanding preferred behavior to complete respective tasks.
Clarifying role perceptions.