Question

Have you ever had to adjust your communication style to engage a customer or teammate? What was the situation and the outcome? REQUIRED

Answer 1

When I was the HR of my bank, one of our good customer was disappointed and was wanting to close his account. BM didn't want to loose him.

Everybody tried to convince him but all in vain.

Then ,I in my regional language and communication skills not only stopped him to close the account but also made him open a new account of his wife.

Answer 2

Answer:yes

Explanation: I worked at Mcdonalds and had an unhappy client and so I did what I did to help them out in the since of certain rules of having to adjust the rules just to help someone get the things they need and so I did just that.