Question

Hayes and Wheelwright’s developed a four stage model that can be used to assess the role and contribution of the operations function. Choose the four stages from the list below

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Answer 1

Hayes and Wheelwright developed a model which had four stages in it talking about how the strategy of operations of a business is important for the growth.

The stages of this model are:

1. Internally neutral Objective should minimize negative impact of the operations
2. Externally neutral objective to help business maintain parity with the competitors.
3. Provide credible support for the strategy of the business
4. externally supportive objective to provide source for having a competitive advantage.

Know more:

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