Hayes and Wheelwright’s developed a four stage model that can be used to assess the role and contribution of the operations function.
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Hayes and Wheelwright's four stages of operations contribution
Four Stages. Hayes and wheelwright proposed a capability and maturity model that explains how an operation could move from being a barrier to strategic success, in stage one, to becoming an innovator and creator of opportunity, in stage four.
PLZZ MARK BRANLIEST
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