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Write a description about consumer rights. ✨✨
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Answers
Generally accepted basic consumer rights are (1) Right to safety: protection from hazardous goods.
(2) Right to be informed: availability of information required for weighing alternatives, and protection from false and misleading claims in advertising and labeling practices.
(3) Right to choose: availability of competing goods and services that offer alternatives in terms of price, quality, service.
(4) Right to be heard: assurance that government will take full cognizance of the concerns of consumers, and will act with sympathy and dispatch through statutes and simple and expeditious administrative procedures.
Consumer Awareness is an act of making sure the buyer or consumer is aware of the information about products, goods, services, and consumers rights. Consumer awareness is important so that buyer can take the right decision and make the right choice. Consumers have the right to information, right to choose, right to safety. Let us learn more about Consumer rights, responsibilities and consumer awareness in detail.
Consumer Rights and Responsibilities
Consumer Rights
Right to safety
Right to choose
Right to be informed
Right to consumer education
Right to be heard
Right to Seek redressal
Consumer Protection Act
Consumer Responsibilities
Be Critically Aware
Be Involved
asked yourself!
Be Organized
practice Sustainable Consumption
Be Responsible to the Environment
Consumer Rights Vs Responsibilities
Right to safety
Means right to be protected against the marketing of goods and services, which are hazardous to life and property.
Right to choose
Means right to be assured, wherever possible of access to variety of goods and services at competitive price.
Right to be informed
Means right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices.
Right to consumer education
Means the right to acquire the knowledge and skill to be an informed consumer throughout life.
Right to be heard
Means that consumer's interests will receive due consideration at appropriate forums. It also includes right to be represented in various forums formed to consider the consumer's welfare.
Right to Seek redressal
Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer.
Consumer Protection Act
“An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith.”(According to Consumer Protection Act, 1986).
Consumer Responsibilities
Ask Yourself!
Have you faced any problems as a consumer?
Be Critically Aware
The responsibility to be more alert and to question more – about prices, about quantity and quality of goods bought and services used.
Be Involved
The responsibility to be assertive – to ensure that you get a fair deal as a consumer.
Be Organized
The responsibility to join hands and raise voices as consumers; to fight in a collective and to develop the strength and influence to promote and protect consumer interest.
Practice Sustainable Consumption
The responsibility to be aware of the impact of your consumption on other citizens,
Be Responsible to the Environment
The responsibility to be aware and to understand the environmental consequences of our consumption.
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