Home Assignment
4. Write a letter of complaint to the flipkant
about your recently purchases mobile,
handset which has developed that problem.
Answers
Razia Fathima
123
TT Nagar
Bhopal
Date: 01.05.2018
To,
The Manager
KMR Mobile Phones
East End
Mumbai
Dear Sir/Ma'am,
Subject: Complaint Regarding My New Mobile Phone
I am Razia Fathima and I had bought a Samsung Galaxy J3 from your store last month. Though it worked fine for a few weeks, it started to develop serious faults afterwards. My bill number is KMR23454 and the date of purchase is 29 March 2018.
The major problem with the handset now is that it does not have any display. Even after switching on the phone, there is nothing but a black screen. Further, the phone can not be charged, and no red light is shown after plugging in. Even when the phone did have display, we were unable to use it properly because the touch screen did not work properly.
We have heard a lot about your company and bought a phone from their trusting your services. Please provide us with a replacement or free service for the same.
Thank You
Yours Sincerely
Razia