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Beside enterprise, many other qualities helped the boy gain success in his mission. Discuss with your partner and jot down the qualities in the space provided below.​

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Answered by anshika4187
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Leaders, quite rightly, are the heroes of the corporate epic (a few leader-villains notwithstanding). They motivate us to go places that we would never otherwise go. They are needed both to change organizations and to produce results. In any business climate, good leadership is perhaps the most important competitive advantage a company can have. It’s hardly surprising, therefore, that management scholars focus relentlessly on the attributes of successful leadership.

But in our understandable effort to grasp and master the skills of leadership, we tend to lose sight of the fact that there are two parts to the leadership equation. For leaders to lead, they need not only exceptional talent but also the ability to attract followers. Regrettably, however, it’s becoming harder to get people to follow. The problem is that followers get short shrift in the management literature, where they are described largely in terms of their leaders’ qualities. In other words, they’re thought of as merely responding to a leader’s charisma or caring attitude. What most analyses seem to ignore, though, is that followers have their own identity. Indeed, in 30 years of experience as a psychoanalyst, anthropologist, and management consultant, I have found that followers are as powerfully driven to follow as leaders are to lead.

Followers’ motivations fall into two categories—rational and irrational. The rational ones are conscious and therefore well-known. They have to do with our hopes of gaining money, status, power, or entry into a meaningful enterprise by following a great leader—and our fears that we will miss out if we don’t. More influential, much of the time, are the irrational motivations that lie outside the realm of our awareness and, therefore, beyond our ability to control them. For the most part, these motivations arise from the powerful images and emotions in our unconscious that we project onto our relationships with leaders.

Sigmund Freud, the founder of psychoanalysis, was the first person to provide some explanation of how a follower’s unconscious motivations work. After practicing psychoanalysis for a number of years, Freud was puzzled to find that his patients—who were, in a sense, his followers—kept falling in love with him. Although most of his patients were women, the same thing happened with his male patients. It is a great tribute to Freud that he realized that his patients’ idealization of him couldn’t be traced to his own personal qualities. Instead, he concluded, people were relating to him as if he were some important person from their past—usually a parent. In undergoing therapy—or in falling in love, for that matter—people were transferring experiences and emotions from past relationships onto the present. Freud thought the phenomenon was universal. He wrote, “There is no love that does not reproduce infantile stereotypes,” which, for him, explained why so many of us choose spouses like our parents.

Freud called the dynamic “transference,” and it was one of his great discoveries. Indeed, for Freud, patients were ready to end therapy when they understood and mastered their transference. But even today, identifying and dissolving transferences are the principal goals of psychoanalysis.

But as important as it is, the concept remains little understood outside clinical psychoanalysis. This is unfortunate, because transference is not just the missing link in theories of leadership—it also explains a lot about the everyday behavior of organizations. A number of studies have shown, for example, that positive transferences are closely linked to productivity. Suppose an employee believes that her boss will care about her in a parental way. To ensure that this happens, she will make superhuman efforts to please her leader. As long as she perceives that these transferred expectations are being met, she will continue to work hard, to the obvious benefit of the organization as a whole.

The trouble is, not all transferences are positive. A worker might see his boss as someone he has to fight. And even if transference works well for a while, it can change quite suddenly if the employee’s transferential expectations are not met. Consider Sylvia Hartman1, a marketing manager in an East Coast market research and advertising company. Hartman was a creative but volatile employee who worked for Sam Phillips, a divisional vice president. Phillips took Hartman under his wing, and she soon came to value him as a mentor and friend. When a job that would have been a major promotion for Hartman opened up, she fully expected to get it. Instead, Phillips chose Harry Johnson, a move that devastated Hartman. She believed that she was vastly more intelligent than Johnson and had assumed that would be the primary basis for the promotion decision. However, Phillips said that he found Johnson to be more dependable and to have better people skills.

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