how can a good crm system increase profit for a company
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By using a CRM strategy for your business, you will be able to improve your customer retention rates - which often translates into increased revenue for your organization. According to Harvard Business Review, a 5% reduction in your customer defection rate can increase your profits anywhere from 25% - 85%.
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Q.how can a good crm system increase profit for a company
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ʙʏ ᴜsɪɴɢ ᴀ ᴄʀᴍ sᴛʀᴀᴛᴇɢʏ ғᴏʀ ʏᴏᴜʀ ʙᴜsɪɴᴇss, ʏᴏᴜ ᴡɪʟʟ ʙᴇ ᴀʙʟᴇ ᴛᴏ ɪᴍᴘʀᴏᴠᴇ ʏᴏᴜʀ ᴄᴜsᴛᴏᴍᴇʀ ʀᴇᴛᴇɴᴛɪᴏɴ ʀᴀᴛᴇs - ᴡʜɪᴄʜ ᴏғᴛᴇɴ ᴛʀᴀɴsʟᴀᴛᴇs ɪɴᴛᴏ ɪɴᴄʀᴇᴀsᴇᴅ ʀᴇᴠᴇɴᴜᴇ ғᴏʀ ʏᴏᴜʀ ᴏʀɢᴀɴɪᴢᴀᴛɪᴏɴ. ᴀᴄᴄᴏʀᴅɪɴɢ ᴛᴏ ʜᴀʀᴠᴀʀᴅ ʙᴜsɪɴᴇss ʀᴇᴠɪᴇᴡ, ᴀ 5% ʀᴇᴅᴜᴄᴛɪᴏɴ ɪɴ ʏᴏᴜʀ ᴄᴜsᴛᴏᴍᴇʀ ᴅᴇғᴇᴄᴛɪᴏɴ ʀᴀᴛᴇ ᴄᴀɴ ɪɴᴄʀᴇᴀsᴇ ʏᴏᴜʀ ᴘʀᴏғɪᴛs ᴀɴʏᴡʜᴇʀᴇ ғʀᴏᴍ 25% - 85%.
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