How can a robot differentiate between positive or negative product reviews?
Answers
Explanation:
The robot can differentiate between positive and negative reviews by :
Analysing the words that have been used by the feedback client. This requires a huge database where robot can compare written words with good and bad remark words
Second way is to look at the review ranking or stars which is an easier way. The more the stars on the review the better is the feedback
Answer:
By Sentimental Analysis
Explanation:
Sentiment analysis is a NLP, a branch of AI, technique used to determine whether the data is positive, negative or neutral. It is usually performed on textual data to help businesses monitor brand and product sentiment in customer feedback, and understand customer needs. It studies the subjective information in an expression, i.e. the opinions, emotions, or attitudes towards a topic, person or entity.
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