How can emotional intelligence be developed upsc?
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Emotional intelligence-concepts, and their utilities and application in administration and governance
Emotional Intelligence is the summative of abilities, competencies and skills that signify a collection of knowledge in order to cope with life effectively. Therefore, it is closely related to the personal and professional growth of the individuals who have to take decisions under stressful and difficult situations. The model of emotional intelligence is a debatable topic among psychological researcher recently especially with reference to the way it affects today's workforce. Businesses are basically people, so anything that impacts the efficiency of people's minds also impacts the businesses they operate. Emotional intelligence, abbreviated as EI, refers to the ability to perceive, control and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic. Emotional Intelligence has generated great interest in scientific fields (Mayer & Salovey, 1997).