Question

How can file a complaint under consumer protection act 1986

Answer 1

Answer:

As per the Consumer Protection Act, 1986 a complaint can be filed in: District Consumer Disputes Redressal Forum (DCDRF): If the value of the claim is upto ` 20 lakh State Consumer Disputes Redressal Commission (SCDRC): If the value of the claim exceeds ` 20 lakhs but is within ` one crore.

Hope it helps you ❤❤

Answer 2

Step 1

Send a notice to the construction company/ developer, before filing a formal complaint. It is important for the consumer to give notice to the opposite party regarding the deficiency in service or unfair practice. This is to see if the other party is willing to offer the compensation to make the good the loss suffered by the consumer. If the developer refuses or neglects the notice, the you can approach the consumer court.

Step 2

Submit a formal complaint under the Consumer Protection Act, 1986. You need not hire a lawyer for filing the suit. Fill this complaint form and submit it to the commission. On a plain paper, mention the details of the complainant and the opposite party. Otherwise, you can consult consumer grievance redressal forums which also help consumers in filing and forming petition at nominal charges. One such non-governmental organisation is International Consumer Rights Protection Council.
The consumer should file the complaint in the district forum which has under its jurisdiction the other party's residence or office of profit or the area where the project is located.

Step 3

You have to submit the fee through a demand draft. The consumer forum follows difference jurisdiction to entertain complaint:
If the claim is for less than Rs 20 lakh, the District Consumer Disputes Redressal Forum will hear the plea.
If the claim is for more than Rs 20 lakh but less than Rs 1 crore, the State Consumer Dispute Redressal Commission will entertain the complaint.
If the claim is more than Rs 1 crore, the National Consumer Disputes Redressal Commission will attend to the plea.