How can we do collaboration?
Answers
Answer:
Explanation:
Imagine that you're in charge of customer service at a technology firm. Fortunately, your company enjoys a high customer satisfaction rating. Until one day, it plummets.
It turns out you've had a surge of complaints about a new software update. This is the first you've heard of any such update. So, you investigate and discover that different departments just aren't talking to each other.
The IT department failed to notify you and the marketing department about it, so customers weren't informed or warned. Worse, they failed to ask for feedback about what the update should include, and now customers can't access some of the features that they most enjoyed.
Your initial instinct might be to put the blame on your IT department. But, the problem isn't really the update. The problem is a lack of collaboration.
When you collaborate, you work together with people from different teams who have different skills and perspectives, in order to accomplish goals that benefit the wider organization. So, in this article, we'll discuss how collaboration can benefit you and explore a five-step approach that can help you to use it successfully.
Answer:
1. Get everyone on the same page
The most important thing you can do to collaborate is to get people to work with you on the same goals. If everyone is distracted by working on their own projects, nothing gets done. As a member of the team, or the team leader, you need to sit everyone down and discuss your short and long-term goals, how you’re going to hit them and dictate who does what work.
2. Set expectations
Everyone on the team needs to know what they have to do and when they have to do it by. They should know how much work is expected of them and the amount of hours they should put into it. They should also know what part of the project they need to be working on and who they can count on for support and resources. Leaders need to connect their teams goals to the overall strategic plan of the company. It’s important to also align the individual expectations with the shared expectations of the team. You also need to establish program metrics and timelines with the team and share progress updates so that people know when things are accomplished and can focus on other aspects of the project. Reporting is important so don’t forget to update your boss or the executives on your status so you can show steady improvement.