How can we ensure our good listening??
Answers
1.remove or avoid distractions.
2.watch for non-verbal communication and tone of voice
3.Be the mirror
4.practice silence
5.Think before responding
Explanation:
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STEP 1:
Face the speaker and maintain eye contact .
STEP 2:
Be attentive, but relaxed .
STEP 3:
Keep an open mind .
STEP 4:
Listen to the words and try to picture what the speaker is saying.
STEP 5:
Don't interrupt and don't impose your "solutions".
STEP 6:
Wait for the speaker to pause to ask clarifying questions .
STEP 7:
Ask questions only to ensure understanding.
STEP 8:
Try to fell what the speaker is feeling.
STEP 9:
Give the speaker regular feedback.
STEP 10:
Pay attention to what isn't said - to nonverbal cues.
LISTENING SKILL EXERCISE :
Summarize
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