How can we get customer feedback in online marketing ?
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Explanation:
7 smart ways to collect customer feedback online. BRAND MINDS. ...
Survey forms. ...
Instagram Story poll. ...
3. Facebook poll feature. ...
Surveys on your website. ...
Social media listening. ...
Chatbots. ...
Survey inside Messenger.
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Answer:
- Be responsive. Make sure you respond quickly so your customers know that they are important to you.
- Organize a customer feedback system to keep track of both positive and negative feedback.
- Try to engage your customers. Ask them questions.
- Provide dedicated feedback forms on your websitesite.
- Measure your customer service performance.
- Call your customers regularly.
- Use email surveys for new customers.
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