Question

How can we make the report cards effectively and creatively?

Answer 1

पता नहीं bhai

खुद ढूंढ le

Answer 2

Answer:

• There are two main types of reports within the Report Card: category reports and assignee reports. These reports are grouped by creation date — meaning that all data in the report is related to requests created within the selected date range.
• Reports can be filtered by Created Date, Geography, and Category or Assignee.
• Performance metrics focus on average time to acknowledge and close (excluding weekends and federal holidays), the % of requests closed within the Service Level Agreement (SLA) and the number of requests that are not closed before the associated due date.
• Metrics can be compared to the prior period or any custom period.
• Reports can be exported as Excel files or shared via URL.
• Values within the Report Card can be clicked to see those requests in the list view — where you can take action.

Thank uh!