Question

How critical incident technique is different from functional job analysis?

Answer 1

The Critical Incident Technique is a series of processes that collects direct observations of behavioral patterns of individuals that are significant in meeting specific criteria in a systematic manner.

Functional job analysis is defined as a system of analysis of a job that creates standard information catering to the occupational needs meant specifically for the performance of an individual.

Answer 2

The ‘critical incident technique’ is a part of the front-end analysis. The method of the ‘Critical Incident Technique’ is used for gathering the required information regarding the behaviour that contributes to the ‘success or failure’ of organizational performance.  

Explanation:

• On the other hand, functional job analysis is a qualitative method of gathering the required data in regard to specific job information.

• The method of functional job analysis works on specific unique information that is based on the behaviour of an employee and it is used for writing the job descriptions.  

• The ‘critical incident technique’ is a method that is used for collecting information on direct observation of human behaviour through a set of procedures in a methodical manner through a defined technique.

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