How do conflicts and differences get resolved ? Please help me
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The process lays out four steps to solve conflict:
Step 1: Separate the people from the problem.
Step 2: Focus on interests, not positions.
Step 3: Use objective criteria in negotiating.
Step 4: Work together to create options that will satisfy both parties.
I found these on web
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The process lays out four steps to solve conflict:
Step 1: Separate the people from the problem.
Step 2: Focus on interests, not positions.
Step 3: Use objective criteria in negotiating.
Step 4: Work together to create options that will satisfy both parties.
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