Question

How do you answer a question that you don't know?

With a steady, sure tone of voice, say, “I don’t know” or “I’m not completely sure, so I’d rather get you the exact and accurate answer by (give date).”. Then, in a very obvious way, write down the question and person’s contact information (or select someone else to do it), research it, and follow up on time as promised.

Answer 1

With a steady, sure tone of voice, say, “I don’t know” or “I’m not completely sure, so I’d rather get you the exact and accurate answer by (give date).”. Then, in a very obvious way, write down the question and person’s contact information (or select someone else to do it), research it, and follow up on time as promised.

Answer 2

research it, and follow up on time as promised.