How do you measure customer satisfaction?
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Ways of measuring customer satisfaction include:
Survey customers. ...
Understand expectations. ...
Find out where you are failing. ...
Pinpoint specifics. ...
Assess the competition. ...
Try to measure the emotional aspect. ...
Loyalty measurement. ...
A series of attribute satisfaction measurement.
Survey customers. ...
Understand expectations. ...
Find out where you are failing. ...
Pinpoint specifics. ...
Assess the competition. ...
Try to measure the emotional aspect. ...
Loyalty measurement. ...
A series of attribute satisfaction measurement.
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