Computer Science, asked by jayantchatterjee007, 8 months ago

How does a call centre work? 2marks question

Answers

Answered by srijanighosal

call centre has an open workspace for call centre agents, with work stations that include a computer and display for each agent, a telephone set/headset connected to a telecom switch or to an inbound/outbound call management system, and one or more supervisor stations.

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