How does tone of voice affect communication?
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When speaking with others, your tone clarifies and conveys meaning. A phrase as simple as “I don't know” can be taken in a number of different ways depending on how you decide to express it. Your tone can not only affect how people perceive you but also their willingness to listen to you – especially in the workplace.
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Communication is vital in the workplace. Whether you’re on a sales call with a potential client or leading a team meeting on new procedures, almost everything you do is dependent upon how you communicate with others. What many don’t realize is that your tone can affect your communication in business both positively and negatively, making your interactions highly engaging or incredibly offputting.
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