Question

How many functions are there in the service operation stage?

Answer 1

four

To help Service Operation achieve its objectives, there are five processes (Incident Management, Problem Management, Event Management, Request Fulfillment and Access Management) and four main functions (the Service Desk, Technical Management, IT Operations Management and Application Management).

Answer 2

The service operation stage has 4 functions.

Explanation:

• Stage of the service operation is the stage which carries out as well as coordinate the procedure and activities needed to deliver and manage the services at the levels which is agreed to the business customers and users.

• In short, this stage manage the technology which is used for supporting the services and to deliver the services.
• There are 4 functions of the service operation stage, which are as:

1. Service desk
2. Technical management
3. Information technology management operations
4. Application management