How should consumers act in the market to protect their interests?
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Answer:
The Consumer Protection Act, 1986 was enacted for better protection of consumers' interests. It provides effective safeguards to consumers against defective goods, unsatisfactory services, unfair trade practices and other forms of exploitation. The law lays down a time frame for disposal of cases.
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Right to be heard and to be assured that consumers interests will receive due consideration at appropriate forums. Right to seek redressal against unfair trade practices. Right to consumer education
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