how should we feel when someone criticuses us?
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When we receive negative feedback, we root into our “emotional brain,” which bypasses our “thinking brain.” The “emotional brain” (also known as the limbic system) is where our databank of triggers and past emotional memories are stored.
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Answer:
Gratitude. Avoid extremes: don't get gushy or pretend it doesn't hurt. ...
Questions. Avoid statements until you've asked clarifying questions.
Restatements. “I hear you saying…”
Request for solutions. Ask for suggested solutions. ...
Happiness. ...
Follow-up. ..
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