how the dimensions of quality influence its acceptance.
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Features are additional characteristics that enhance the appeal of the product or service to the user. Reliability:This is a key element for users who need the product to work without fail. Conformance: Conformance is the precision with which the product or service meets the specified standards.
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Features are additional characteristics that enhance the appeal of the product or service to the user. Reliability:This is a key element for users who need the product to work without fail. Conformance: Conformance is the precision with which the product or service meets the specified standards.
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