How to apply software approach in covid-19 pamdemic
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Whether or not your business is a software company, it depends on software. The nature of that software is changing, however, which has big implications for software engineering technology, processes and culture.
For example, not so long ago, most internally developed software was meant for internal use. The users were employees who looked up information or input it on behalf of customers. Today, more companies are using software to engage with customers directly – allowing them to place orders, request service, apply for loans, submit claims, view account status, troubleshoot their WiFi access points and more.
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