how to deal a patient
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Explanation:
Here to get you started are some essential tips you need to know when it comes to dealing with difficult patients.
Let the patient share their story. ...
Pay attention to your body language. ...
Ask questions. ...
Look for the difficult reason. ...
Stay calm at all times. ...
Speak professionally. ...
Know yourself and your abilities.
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Answer:
How to Handle Patient Complaints
1. Listen to them. As basic as it may sound, this is your first and most important step when dealing with an unhappy patient. ...
2. Acknowledge their feelings. Empathy is key when it comes to successfully handling patient complaints. ...
3. Ask questions. ...
4. Explain and take action. ...
5. Conclude. ...
6. Document complaints.
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