Question

how to handle a aggroant customer at airport​

Answer 1

Answer:

Talk to him/ her nicely with a big smile ,I am sure that he will be impressed by you

Answer 2

Answer:

first. Thank them for their complaint

Don’t be defensive

Acknowledge what’s important to them

Use judo, not boxing

Apologize once, upfront

Explain the company’s desire to improve.

Educate your customer

Contain the problem

.Recover

Give serial complainers an out.

.....i hope this helps u